Shipping policy

Shipping Policy — Popo Fofo

At Popo Fofo, we are committed to delivering your fashion products quickly, safely, and efficiently. Please review our shipping policy below to understand how orders are processed and shipped throughout the United States.

Order Processing

All orders are processed within 1–2 business days after payment confirmation. Orders are processed Monday through Saturday, excluding holidays.

Once your order has been successfully placed, you will receive an order confirmation email. After your order is shipped, you will receive a second email containing your tracking information.

During busy sales periods, holidays, or promotional events, processing times may be slightly delayed.

Shipping Locations

Popo Fofo currently ships within the United States only. At this time, we do not offer international shipping.

We are continuously working to expand our services and may offer worldwide shipping in the future.

Estimated Delivery Time

After processing, standard shipping delivery typically takes:

📦 3–7 business days

Delivery times may vary depending on:

  • Your location

  • Carrier delays

  • Weather conditions

  • High-order volume periods

Shipping Costs

Shipping charges are calculated at checkout based on your delivery address and selected shipping method.

From time to time, Popo Fofo may offer:

  • Free shipping promotions

  • Seasonal shipping discounts

  • Limited-time delivery offers

These promotions will be announced on our website or social media platforms.

Order Tracking

Once your order has been shipped, you will receive:

  • A shipping confirmation email

  • A tracking number

  • A tracking link to monitor your package

Please allow 24–48 hours for tracking updates to appear after shipment confirmation.

Incorrect Shipping Address

Customers are responsible for entering the correct shipping address during checkout.

If you notice an address error, please contact us immediately at:

📧 popofofo1@outlook.com
📞 835-225-4488

If the order has already been shipped, we may not be able to modify the address.

Lost, Delayed, or Stolen Packages

Popo Fofo is not responsible for shipping delays caused by:

  • Courier service interruptions

  • Weather conditions

  • Incorrect addresses

  • Customs or carrier issues

If your package is marked as delivered but cannot be located, please contact the shipping carrier first. Our support team will also assist you whenever possible.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with:

  • Your order number

  • Photos of the issue

We will work quickly to resolve the issue and provide a replacement or suitable solution.

Multiple Shipments

Orders containing multiple items may occasionally be shipped separately depending on product availability and warehouse processing.

If this occurs, separate tracking information will be provided for each shipment.

Contact Us

If you have any questions regarding shipping or your order, feel free to contact our customer support team:

📧 Email: popofofo1@outlook.com
📞 Phone: 835-225-4488

🕒 Support Hours:
Monday – Saturday | 9 AM – 6 PM (EST)

Thank you for choosing Popo Fofo.
We appreciate your trust and look forward to providing you with a smooth and enjoyable shopping experience.